Public Offer

This agreement is an official and public offer from the Seller to conclude a contract for the sale of the Product presented on the website royalltech.com.ua. This agreement is public, which means that in accordance with Article 633 of the Civil Code of Ukraine, its terms are the same for all buyers regardless of their status (individual, legal entity, individual entrepreneur) without giving preference to one buyer over another. By concluding this Agreement, the buyer fully accepts the terms and procedure for placing an order, paying for the goods, delivering the goods, returning the goods, responsibility for fraudulent orders, and all other terms of the agreement. The agreement is considered concluded from the moment the “Confirm Order” button is pressed on the order page in the “Cart” section and the Buyer receives an electronic confirmation of the order from the Seller.

1. Definitions

1.1. Public offer (hereinafter – “Offer”) – a public offer from the Seller, addressed to an indefinite circle of persons, to conclude a contract for the sale of goods remotely with the Seller (hereinafter – “Contract”) under the terms contained in this Offer.

1.2. Product or Service – the object of the agreement between the parties, which was selected by the buyer on the website of the Online Store and placed in the cart, or already purchased by the Buyer from the Seller remotely.

1.3. Online Store – the Seller’s website at www.royalltech.com.ua, created for concluding retail and wholesale sales contracts based on the Buyer’s acquaintance with the description of the Product offered by the Seller via the Internet.

1.4. Buyer – a capable individual who has reached the age of 18, receives information from the Seller, places an order to purchase goods presented on the website of the Online Store for purposes not related to business activities, or a legal entity or individual entrepreneur.

1.5. Seller – Limited Liability Company “Royalltech” (identification code 37890162), a legal entity created and operating in accordance with the current legislation of Ukraine, located at: Rivne, Solomiya Krushelnytska St., 77A, office 407.

2. Subject of the Contract

2.1. The Seller undertakes to transfer the ownership of the Product to the Buyer, and the Buyer undertakes to pay for and accept the Product under the terms of this Agreement.

2.2. The date of conclusion of the Offer Agreement (acceptance of the offer) and the moment of full and unconditional acceptance by the Buyer of the terms of the Agreement is considered the date the Buyer fills out the order form located on the website of the Online Store, provided the Buyer receives an electronic confirmation of the order from the Seller. If necessary, at the request of the Buyer, the Agreement can be drawn up in writing.

3. Order Placement

3.1. The Buyer independently places an order in the Online Store through the “Cart” form or by placing an order via email or by phone specified in the contact section of the Online Store.

3.2. The Seller has the right to refuse to transfer the order to the Buyer if the information provided by the Buyer when placing the order is incomplete or raises suspicion about its validity.

3.3. When placing an order on the website of the Online Store, the Buyer undertakes to provide the following mandatory information necessary for the Seller to fulfill the order:

Buyer’s last name, first name;
address to which the Product should be delivered (if delivery to the Buyer’s address);
contact phone number;
identification code for a legal entity or individual entrepreneur.

3.4. The name, quantity, article number, price of the Product selected by the Buyer are indicated in the Buyer’s cart on the website of the Online Store.

3.5. If either party to the agreement needs additional information, they have the right to request it from the other party. If the Buyer does not provide the necessary information, the Seller is not responsible for providing a quality service to the Buyer when purchasing goods in the online store.

3.6. When placing an order through the Seller’s operator, the Buyer undertakes to provide the information specified in clauses 3.3 – 3.4. of this Offer.

3.7. The Buyer’s acceptance of the terms of this Offer is carried out by entering the Buyer’s relevant data in the registration form on the website of the Online Store or when placing an Order through the operator. After placing an Order through the Operator, the Buyer’s data is entered into the Seller’s database.

3.8. The Buyer is responsible for the accuracy of the information provided when placing the Order.

3.9. By concluding the Agreement, that is, accepting the terms of this offer (proposed terms of purchasing the Product), by placing an Order, the Buyer confirms the following:

The Buyer is fully and completely acquainted with, and agrees to the terms of this offer;
the Buyer gives consent for the collection, processing, and transfer of personal data, the consent to the processing of personal data is valid throughout the duration of the Agreement, as well as for an unlimited period after its termination. In addition, by concluding the agreement, the Buyer confirms that they have been informed (without additional notification) about the rights established by the Law of Ukraine “On the Protection of Personal Data”, the purpose of data collection, as well as that their personal data is transferred to the Seller for the purpose of fulfilling the terms of this Agreement, for the possibility of mutual settlements, and for receiving invoices, acts, and other documents. The Buyer also agrees that the Seller has the right to provide access and transfer their personal data to third parties without any additional notifications to the Buyer to fulfill the Buyer’s order. The scope of the Buyer’s rights as a subject of personal data in accordance with the Law of Ukraine “On the Protection of Personal Data” is known and understood by them.

4. Price and Delivery of the Product

4.1. Prices for Products and services are determined by the Seller independently and are indicated on the website of the Online Store. All prices for Products and services are indicated on the website in UAH including VAT.

4.2. Prices for Products and services may be changed by the Seller unilaterally depending on market conditions. At the same time, the price of a single unit of the Product, the cost of which has been fully paid by the Buyer, cannot be changed by the Seller unilaterally.

4.3. The cost of the Product indicated on the website of the Online Store does not include the cost of delivering the Product to the Buyer. The cost of delivering the Product is paid by the Buyer according to the current tariffs of delivery services (carriers) directly to the selected delivery service (carrier).

4.4. The Seller may indicate the estimated cost of delivering the Product to the Buyer’s address when the Buyer contacts the Seller with a corresponding request by sending a letter to the email or when placing an order through the operator of the online store.

4.5. The Buyer’s obligations to pay for the Product are considered fulfilled from the moment the funds are credited to the Seller’s account.

4.6. Payments between the Seller and the Buyer for the Product are made in the ways specified on the website of the Online Store in the “Payment and Delivery” section.

4.7. Upon receipt of the product, the Buyer must, in the presence of a representative of the delivery service (carrier), check the conformity of the Product to qualitative and quantitative characteristics (product name, quantity, completeness, expiration date).

4.8. The Buyer or their representative confirms with their signature in the receipt/in the order/in the consignment note for the delivery of goods that they have no claims regarding the quantity, appearance, and completeness of the product.

4.9. The right of ownership and the risk of accidental loss or damage to the Product passes to the Buyer or their Representative from the moment the Product is received by the Buyer in the city of delivery of the Product when the Product is delivered independently by the Seller, or when the Seller transfers the product to the delivery service (carrier) chosen by the Buyer.

5. Rights and Obligations of the Parties

5.1. The Seller is obliged to:

Transfer the Product to the Buyer in accordance with the terms of this Agreement and the Buyer’s order.
Not disclose any private information about the Buyer and not provide access to this information to third parties, except for cases provided for by law and during the execution of the Buyer’s Order.

5.2. The Seller has the right to:

Change the terms of this Agreement, as well as prices for Products and services, unilaterally by placing them on the website of the Online Store. All changes take effect from the moment of their publication.

5.3. The Buyer is obliged to:

Before concluding the Agreement, familiarize themselves with the content of the Agreement, the terms of the Agreement, and the prices offered by the Seller on the website of the Online Store.
For the Seller to fulfill their obligations to the Buyer, the latter must provide all necessary data that unambiguously identify them as the Buyer, and sufficient for the delivery of the ordered Product to the Buyer.

6. Return of the Product

6.1. The Buyer has the right to return to the Seller a non-food product of proper quality if the product did not satisfy them in terms of shape, dimensions, design, color, size, or for other reasons cannot be used by them for its intended purpose. The Buyer has the right to return a product of proper quality within 14 (fourteen) days, not counting the day of purchase. The return of a product of proper quality is carried out if it was not used and if its marketable condition, consumer properties, packaging, seals, labels, as well as the settlement document issued to the Buyer for payment of the Product, are preserved. The list of goods that are not subject to return on the grounds provided for in this clause is approved by the Cabinet of Ministers of Ukraine.

6.2. The return of the cost of the product of proper quality to the Buyer is carried out within 30 (thirty) calendar days from the moment the Seller receives such a Product, provided that the requirements specified in clause 6.1. of the Agreement and the current legislation of Ukraine are met.

6.3. The cost of the product is subject to return by bank transfer to the Buyer’s account.

6.4. The return of the Product of proper quality to the address of the Seller is carried out at the Buyer’s expense and is not reimbursed by the Seller to the Buyer.

6.5. In case of detection of defects in the Product within the established warranty period, the Buyer personally, in the manner and within the terms established by the legislation of Ukraine, has the right to present to the Seller the requirements provided for by the Law of Ukraine “On Protection of Consumer Rights”. When making demands for the free elimination of defects, the period for their elimination is calculated from the date the Seller receives the Product at its disposal and has physical access to such Product.

6.6. Consideration of the requirements provided for by the Law of Ukraine “On Protection of Consumer Rights” is carried out by the Seller provided that the Buyer provides the documents provided for by the current legislation of Ukraine. The Seller is not responsible for the defects of the Product that arose after its transfer to the Buyer due to the violation by the Buyer of the rules of use or storage of the Product, the actions of third parties, or force majeure.

6.7. The Buyer does not have the right to refuse a product of proper quality that has individually-defined properties, if the specified product can be used exclusively by the Buyer who purchased it, (including at the request of the Buyer non-standard sizes, characteristics, appearance, configuration, and others). Confirmation that the product has individually-defined properties is the difference in the size of the product and other characteristics specified in the online store.

6.8. The return of the product, in cases provided for by law and this Agreement, is carried out at the address indicated on the website in the “Contacts” section.

7. Responsibility

7.1. The Seller is not responsible for damage caused to the Buyer or third parties as a result of improper installation, use, storage of the Product purchased from the Seller.

7.2. The Seller is not responsible for improper, untimely execution of Orders and its obligations in case of providing the Buyer with inaccurate or erroneous information.

7.3. The Seller and the Buyer are responsible for fulfilling their obligations in accordance with the current legislation of Ukraine and the provisions of this Agreement.

7.4. The Seller or Buyer is released from liability for full or partial non-fulfillment of their obligations if such non-fulfillment is the result of force majeure circumstances such as: war or hostilities, earthquake, flood, fire, and other natural disasters that arose independently of the will of the Seller and/or Buyer after the conclusion of this agreement. The Party that cannot fulfill its obligations immediately notifies the other Party about it.

8. Confidentiality and Protection of Personal Data

8.1. By providing their personal data on the website of the Online Store during registration or placing an Order, the Buyer gives the Seller their voluntary consent to the processing, use (including transfer) of their personal data, as well as the commission of other actions provided for by the Law of Ukraine “On Protection of Personal Data”, without limiting the term of such consent.

8.2. The Seller undertakes not to disclose the information received from the Buyer. It is not considered a violation for the Seller to provide information to contractors and third parties acting on the basis of an agreement with the Seller, including for the fulfillment of obligations to the Buyer, as well as in cases where the disclosure of such information is established by the requirements of the current legislation of Ukraine.

8.3. The Buyer is responsible for keeping their personal data up to date. The Seller is not responsible for the poor performance or non-performance of its obligations due to the inaccuracy of information about the Buyer or its inconsistency with reality.

9. Other Conditions

9.1. This agreement is concluded on the territory of Ukraine and is valid in accordance with the current legislation of Ukraine.

9.2. All disputes arising between the Buyer and the Seller are resolved through negotiations. If the disputed issue is not resolved through negotiations, the Buyer and/or Seller have the right to apply for the resolution of the dispute to the judicial authorities in accordance with the current legislation of Ukraine.

9.3. The Seller has the right to make changes to this Agreement unilaterally, as provided for in clause 5.2.1. of the Agreement. In addition, changes to the Agreement can also be made by mutual agreement of the Parties in the manner provided for by the current legislation of Ukraine.

LLC "Royalltech"
Rivne, Solomiya Krushelnytska St., 77A, office 407
Account UA 893052990000026002030706988
PrivatBank JSC
MFO 305299
EDRPOU Code 37890162
TIN 37890162 (same as EDRPOU)
Single tax payer. Group 3, rate 5%
+380 50 572-05-87